Returns & Exchanges
At RusticWeave, we want you to be completely satisfied with your handcrafted fashion items. If your purchase isn't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn, unwashed products.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all artisan tags are still attached and the garment is in its original condition.
- 3.Ship the Item
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.