Frequently Asked Questions

Everything you need to know about our handcrafted fashion and services.

What materials are used in RusticWeave products?

We prioritize sustainability and quality by using 100% organic cotton, ethically sourced linen, and natural dyes to ensure every piece is gentle on your skin and the environment.

How long will it take to receive my order?

Standard shipping typically takes 5-7 business days within the continental US. International orders may take 10-15 business days depending on customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or exchange.

How should I care for my hand-woven garments?

To preserve the integrity of the weave, we recommend hand washing in cold water with mild detergent and laying flat to dry. Avoid bleach and tumble drying.

Do you offer international shipping?

Yes, RusticWeave ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.

How can I track my package?

Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress in real-time.